FAQs (Frequently Asked Questions)


What can Pinoy Ecash do for me?

 

How can I contact Pinoy Ecash?

Please go to our Contact Us page.

 


  • Paypal Encashment

 

How does Paypal Encashment work? How do I get started?

You can go to our Paypal Encashment page.

 

When is your Paypal Encashment service available?

It depends on the Paypal encashment option you are going to use.

 

How much do you charge for Paypal encashment?

We charge a low rate of 4% for saving you the hassle of waiting 3-5 business days to get your Paypal funds. This makes a lot of difference when you badly need cash.

 

How soon can I get my money if I use Paypal Encashment?

It only takes 10 minutes to 1 hour to get your money if you’re already a verified client, depending on the encashment option you use. For new clients, if you register and finish your interview on or before 1:00pm, you should be getting your Paypal money within 2 hours.

 

What is the minimum amount for a Paypal encashment transaction?

We accept Paypal encashment transactions starting at $100.

 

What are the most preferable Paypal Encashment options to use?

We suggest you use a UnionBank Eon or a BPI account for quicker transactions with us. Please check out and compare your encashment options here.

 


  • Buy Paypal Funds

 

How does Buy Paypal Funds work? How do I get started?

You can go to our Buy Paypal Funds page.

 

When is your Buy Paypal Funds service available?

We will process your Buy Paypal Funds request during Philippine office hours – 8:00 am to 5:00 pm, Monday through Friday. However, it is your responsibility to send your payment and inform us at least 1 hour before your preferred bank or remittance branch closes. This is to make sure that Pinoy Ecash has enough time to verify your payment and process your request on the same day.

 

How much is the service fee of a Buy Paypal Funds transaction?

We charge a low rate of 5%.

 

How soon can I get my Paypal funds if I send a Buy Paypal Funds request?

It only takes 10 minutes to 1 hour. We will send your requested US Dollar amount to your Paypal account as soon as we verify that your payment has been sent through.

 

What is the minimum amount for a Buy Paypal Funds transaction?

We accept Paypal funding transactions starting at $50.

 


  • Payment Express

 

How does Payment Express work? How do I get started?

You can go to our Payment Express page.

 

When is your Payment Express service available?

We will process your Payment Express request during Philippine office hours – 8:00 am to 5:00 pm, Monday through Friday. However, it is your responsibility to send your payment and inform us at least 1 hour before your preferred bank or remittance branch closes. This is to make sure that Pinoy Ecash has enough time to verify your payment and process your request on the same day.

  

How much is the service fee of a Payment Express transaction?

We charge a low rate of 7% per transaction.

 

How soon can I make my online payment if I send a Payment Express request?

It only takes 10 minutes to 1 hour. We will process your requested online payment as soon as we verify that your local payment has been sent through.

   

What is the minimum amount for a Payment Express transaction?

We accept Payment Express transactions starting at $50.

 


What is your exchange rate?

We use Paypal’s daily exchange rate in all our transactions.

 

Can I use my friend’s or relative’s Paypal account?

For security reasons, we accept Paypal encashment and Buy Paypal Funds transactions only from Paypal account holders.

 

How can I get my Paypal account verified? How do I lift my sending limit?

Please use this Paypal help page as guide to get your Paypal account verified and lift your sending limit.

One easy way to get your Paypal account verified is to attach your credit card to your Paypal account. If you don’t have a credit card, you can get a UnionBank Eon Visa debit card instead.

 

How do I get a UnionBank Eon card?

Please click here for instructions on how to get your own UnionBank Eon card.

  • It usually takes 5-7 business days to get your card.
  • Activate your card after 1 business day.
  • Enroll your card for online banking (EON). This will take 2-3 business days to process.
  • Get your Paypal account verified by adding your UnionBank Eon debit card to it.

 

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